Ecommerce
AI chatbot for ecommerce businesses in India
Answer product questions, track orders, handle returns, and capture leads — automatically, 24/7.
Automate questions about shipping, returns, and product specs
Capture leads mid-conversation without a separate form
Available 24/7, even outside business hours
The problem
Customers ask the same questions about shipping, returns, and product specs repeatedly
Support team is overwhelmed with simple queries that don't need human intervention
Visitors leave without converting because they can't find answers fast enough
How BotForge solves it
1
Train on your product catalogue
Upload your product CSV or Shopify catalogue. The chatbot learns your products and answers questions accurately.
2
Automate order status queries
Set up Q&A overrides for shipping timelines and return policies so customers always get consistent, accurate answers.
3
Capture leads from browsers
Collect email and phone from visitors who ask questions but don't buy — convert browsers into your email marketing list.
Ready to get started?
Free plan available. No credit card required. Deploy in under 30 minutes.